IT Director, Appalachian State University
Tom is Director of Learning Technology Services for the Center for Academic Excellence (which encompasses the Learning Management System group) for the past 18 months.. He was Director of IT Support Services for Appalachian State University for the past 10 years and IT Manager for...
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Desktop Support Manager, Appalachian State University
Dustin Gragg is the Desktop Support Manager at Appalachian State.His professional interests include IT service management, process improvement, customer education and engagement, and personnel management.His personal interests include cooking, board games, and being outdoors.